2012 Conference Report: Looking Back, Going Forward: Reframing Timely Access as Part of Health System Transformation

(PDF, 1.42 MB)

March 29-30, 2012
Westin Hotel, Ottawa, Ontario

Prepared by Janet Davies and Lisa Little

 

 

 

Program (PDF, 121 KB)

Presentations

Day 1: Thursday, March 29, 2012

Assessment of timely access initiatives in Australia

Expert Panel Review of Elective Surgery and Emergency Access Targets, Australia (PDF, 2.75 MB)
Keynote speaker:  Christopher Baggoley

Assessing Canada's performance in improving timely access to Canadians

Improving Timely Access to Care: Where we Stand 2012
Kathleen Morris, Canadian Institute for Health Information (PDF, 2.04 MB)

Assessing Canada's performance in improving timely access to Canadians
John G. Abbott, Health Council of Canada (PDF, 1.38 MB)

Wait times in Canada: The Wait Time Alliance Perspective
Chris Simpson, Wait Time Alliance (PDF, 875 KB)

Has Canada's approach to identifying priority areas and setting wait-time benchmarks/targets helped or hindered Canadians' access to care?

Has Canada's approach to identifying priority areas and setting wait-time benchmarks/targets helped or hindered Canadians' access to care?
Vasanthi Srinivasan, Ontario Ministry of Health and Long-Term Care (PDF, 172 KB)

Accelerating the spread of wait time management strategies

Access to Care: MRI/CT Ontario Update
Julian Dobranowski, Cancer Care Ontario, Access to Care (PDF, 2.25 MB)  

Improving Provincial Waiting Time for Hip and Knee Arthroplasty Through Reduction in LOS
Jane Squire Howden, Edmonton Musculoskeletal Centre/Alberta Hip and Knee Clinic (PDF, 1.20 MB)

An Innovative Model for Shared Care: Rapid Access to Consultative Expertise (RACE)
Margot Wilson, Providence Health Care (BC) (PDF, 377 KB)

The role of public accountability mechanisms in improving timely access

Public Accountability Processes in New Zealand
Ray Naden, Greater Auckland Integrated Health Network (New Zealand) (PDF, 6.02 MB)  

The Role of Public Accountability Mechanisms
Christopher Baggoley, Expert Panel Review of Elective Surgery and Emergency Access Targets (Australia) (PDF, 858.34 MB)

New Brunswick Health Council
Stéphane Robichaud, New Brunswick Health Council (PDF, 1.12 MB)

 

Day 2: Friday, March 30, 2012

Timely access to quality care in Canada: What should be the priorities for the next 10 years?

Eliminating Harm: The Foundation of High Performance in Healthcare 
Keynote speaker: Richard P. Shannon, University of Pennsylvania Health System (PDF, 1.42 MB)

Telemedicine's Contribution
Ed Brown, Ontario Telemedicine Network (PDF, 875 KB)  

 

Posters

Addressing Waiting Time Inconsistencies due to ABO Status in Transplantation (PDF, 1.32 MB)
University of Western Ontario, London Health Sciences Centre

As it Happens: Capturing a Picture of ALC Patient Flow in Near Real-Time (PDF, 647.28 KB)
Cancer Care Ontario

Complete Confidence in Care: A New Breast Care Experience (PDF, 6.45 MB)
St. Joseph's Health Care London

Ensuring Timely Access to Quality Health Care (PDF, 219.78 KB)
Accreditation Canada

Improving Patient-Centred Endoscopy Service (PDF, 793.49 KB)
Canadian Association of Gastroenterology

Innovations to Improve Access in Gastroenterology: the Gastrointestinal Nurse Navigator for Chronic Dyspepsia and Heartburn (PDF, 281.91 KB)
Alberta Health Services, Primary Care Network Calgary Foothills, University of Calgary

Reframing, Redesigning and Measuring Timely Access: Orthopedic Intake (PDF, 1.28 MB)
Eastern Health

Reinventing the Doctor's Lounge (PDF, 1.60 MB) 
The College of Family Physicians of Canada, The Royal College of Physicians and Surgeons of Canada, The Canadian Medical Association

The Provincial MRI Process Improvement Project (PDF, 497.77KB)
Ontario Ministry of Health and Long-Term Care

Wait-One Times between Queen's Family Health Team to Kingston Specialists (PDF, 2.02 MB)
Queen's Department of Family Medicine 

 

Members of the Steering Committee

Ms. Bonnie Brossart (HQC)
Dr. Keith Denny (CHA)
Mrs. Danielle Fréchette (Royal College)
Ms. Shirley Hawkins (Health Council of Canada)
Mr. Eric Mang (CFPC)
Mr. John McGurran (University of Toronto)
Ms. Meghan McMahon (CIHR – Institute of Health Services & Policy Research)
Ms. Cindy Milito (CMA)
Ms. Kathleen Morris (CIHI)
Dr. Tom Noseworthy (University of Calgary)
Dr. Tina Saryeddine (ACAHO)
Mr. Marcel Saulnier (HC)
Ms. Linda St-Amour (HC)
Ms. Brenda Trepanier (CMA)
Mr. Stephen Vail (CMA)
Ms. Lindy VanAmburg (HC)
Ms. Jennifer Verma (CHSRF)
Mr. Donald Wildfong (CNA)
Dr. Ruth Wilson (CFPC)

Acknowledgements

Taming of the Queue is made possible by the support of its contributors: