Access

Accessibility

Read how other organizations have made impacts in accessibility through participation in the EXTRA program.

 


Centralized access model improves patient flow and reduces wait times dramatically

Centralized access model improves patient flow and reduces wait times dramaticallyElaine Warren is a nurse by training and regional director for surgical services at Newfoundland and Labrador’s Eastern Health. Through her EXTRA intervention project—and supported by Vickie Kaminski, CEO of the Eastern Health regional Health authority in Newfoundland and Labrador—Warren spearheaded her organization’s efforts to redesign the referral process from primary to specialized care so that patients’ access to specialized care.  Read more

 


Finding better patient care, shorter wait times and more efficient practices

Finding better patient care, shorter wait times and more efficient practicesElaine Rankin, Director of Primary Care and Population Health at the Cape Breton District Health Authority, took steps to address this challenge by examining through her EXTRA intervention project the concept of advanced access and its feasibility for practices in Cape Breton. Read more