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College of Registered Nurses of British Columbia (CRNBC) (BC): Elizabeth Elliot, Jane Winder.


College of Registered Nurses of British Columbia (CRNBC) (BC)

  • Elizabeth Elliot, Senior Manager, Practice, Registrant Learning and Quality Assurance, College of Registered Nurses of British Columbia, Vancouver, British Columbia
  • Jane Winder, Quality Assurance Consultant, College of Registered Nurses of British Columbia, Vancouver, British Columbia

ePortfolios as a method of scaling-up integrated quality assurance

Quality assurance is an evidence-based process that is known to improve patient safety and health outcomes by ensuring the application of standards and promoting high quality patient care. In B.C., the College of Registered Nurses has a legislated requirement to implement Quality Assurance to ensure that the 37,000 nurses in our province provide safe, competent and ethical care. Recent research with nurses in B.C. demonstrates that CRNBC needs to focus on implementing value-added supports for registrants so that they can readily achieve their quality assurance and professional development requirements. Using ePortfolios is an emerging trend with substantial promise as a method for helping nurses to plan, implement, assess, and evaluate their quality assurance activities. Building on the successes of our nurse-practitioner quality assurance program and leveraging our current client-records management (CRM) system, CRNBC will design, test, implement, and evaluate an ePortfolio system for nurses in B.C. One of the successes of the nurse-practitioner quality assurance program is the emphasis that CRNBC places on working collaboratively with nurse-practitioners in implementing quality assurance. This draws on our Relational Regulation approach and we see this project as an important opportunity to work with nurses to create a systems level method that helps nurses to understand the links between practice, quality assurance, quality improvement, and high quality, safe patient care and improved health outcomes.