EXTRA Team Photo

Centre intégré de santé et de services sociaux Montérégie-Ouest (Québec)

  • Philippe Besombes,  Directeur de soins infirmiers et enseignement universitaire, Centre intégré de santé et de services sociaux de la Montérégie-Ouest, Châteauguay, Quebec
  • Mélanie Dubé, Directrice adjointe qualité, évaluation, performance et éthique, Centre intégré de santé et de services sociaux de la Montérégie-Ouest, Châteauguay, Québec
  • Mitchell Germain, Médecin, Centre intégré de santé et de services sociaux de la Montérégie-Ouest, Vaudreuil, Québec
  • Vincent Veilleux, Directeur des services techniques, Centre intégré de santé et de services sociaux de la Montérégie-Ouest, Châteauguay, Québec

Development of support for palliative homecare services

The aim of the CISSSMO (Centre intégré de santé et de services sociaux de la Montérégie-Ouest) improvement project is to offer palliative care and end-of-life support for clients who have expressed the desire to die at home.

The problem may seem quite simple, but it involves a number of challenges linked to accessibility, safety and coordination of care and services; more specifically the accessibility and availability of medical and professional resources.  The lack of support for the patient’s caregivers can also be a major obstacle during the last moments of at-home end-of-life care services.

We intend on using the many strengths of our organisation to overcome these major issues, which impede the last wishes of the terminally ill. For instance, we will draw upon our expertise in the field of online client monitoring thanks to the implementation of novel services such as Tele-Care and Tele-Monitoring. We will also be able to leverage the interdisciplinary expertise of professionals and community organisations specializing in palliative care.

To summarize, we are convinced that the efforts and energy invested in this major project will enable patients in end-of-life situations to carry out their wishes to die at home. Fulfilling the wishes expressed by clients and families in an atmosphere of dignity and respect will be the focal point of the care we provide.