Bev Johnson serves as the President and Chief Executive Officer of the Institute for Patient-and Family-Centered Care’s Board. She has over 25 years of experience in organizational development and management. She has worked as a health professional providing direct care in hospitals, managing a hospital unit, and teaching. She has served as a trustee of a hospital, national health care organization, and a school board. In these trustee roles, she has chaired and served on strategic planning committees and had fiduciary responsibility for non-profit organizations. She has provided technical assistance and consultation to over 250 hospitals across the United States and Canada. She has published widely on patient- and family-centered issues and strategies. Bev is the recipient of the 2011 Dorland Health People Award for leadership in the area of patient- and family-centered care, the 2008 Stanley Graven Award for outstanding contribution to the National Perinatal Association, the 2007 Stan and Mavis Graven Award for Leadership in promoting optimal environments and developmental care for high risk infants and their families, the 2007 Changemaker Award by the Board for the Center for Health Care Design, the 1992 Lloyd Bentsen Award for leadership for family-centered care, and the 1990 Humanitarian Award from Pediatric Nursing.
Colin Del Castilho attended the U of C Medical School followed by the Rural Alberta South Family Residency Program. He then completed an extra year of training in Emergency Medicine in 2005/2006 and has now been an Emergency Physician for the past 8 years. Initially, Dr. Del Castilho was the Emergency Department Site Chief at both the Peter Lougheed Centre and South Health Campus. Currently, he is the Acting Facility Medical Director at South Health Campus and also a Clinical Assistant Professor with the University of Calgary.
Joanne Ganton is the new Executive Director of Engagement and Patient Experience in the Quality and Healthcare Improvement Division of the Alberta Health Services (AHS). She works with a team of professional consultants and engagement experts to engage the organization, patients and families on a journey towards excellence in patient and family centred care (PFCC). Joanne will be key in shaping the implementation of AHS’s Patient First Strategy.
Joanne brings to AHS more than 16 years experience in patient and family centred care. She was the Manager of Patient & Family Centred Care (PFCC) at South Health Campus (SHC) in Calgary. At SHC, Joanne was integral in the development of the PFCC department and processes, site-wide PFCC practice standards/policies, and implementation of quality and patient experience improvement initiatives. She also played a vital role in developing and implementing the SHC Patient/Citizen engagement plan, including facilitating the work of the Citizen Advisory Team for the design and building of the new campus. SHC is the first adult acute care site in Alberta to fully embrace a patient and family centred care philosophy; to change the definition of ‘visitors’; and implement comprehensive Family Presence practices; and was the first Canadian site to be recognized as ‘exemplar’ by the Institute for Patient & Family Centre Care’s Better Together campaign for changing hospital visiting policies and practices. Joanne has shared the South Health Campus – PFCC story and their innovative practice of welcoming family presence during resuscitation, both locally and nationally on television, in the National Post, on CBC Radio The Current, and numerous other media.
Joanne holds a Bachelors of Commerce from the University of Saskatchewan and is recognized as a local, provincial, national, and international leader in the advancement of PFCC. As the parent of a special needs child, Joanne has presented with the Canadian Association for Pediatric Health Centres (CAPHC) and with the Institute for Patient and Family Centred Care (IPFCC) on her personal patient and family health journey experiences and on her collaborative work to improve the health system. Joanne, an active volunteer in the community, is the past president of the Calgary Cerebral Palsy Association, former Chair of the Alberta Children’s Hospital Family Liaison Council, member of the Family Design Team, and former advisor on the National Research Advisory Group for the Parenting Matters research project. She now brings her passion and leadership to drive cultural change and embed patient and family centred care practices into healthcare planning, delivery and evaluation throughout all Alberta.
Maria Judd, Senior Director, Patient Engagement and Improvement, CFHI
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