john-whittington imageJohn Whittington,MD,  is the lead faculty for the IHI Triple Aim. He was formerly medical director of knowledge management/patient safety officer at OSF HealthCare. Before holding that position, he worked for many years as a family physician. He has been involved as a faculty member on numerous IHI projects, including safety, spread, inpatient mortality reduction, the Executive Quality Academy, and Engaging Physicians in a Shared Quality Agenda. Dr. Whittingron is part of the IHI team that works on research and development. He received his undergraduate degree and medical degree from the University of Illinois. He did his residency in family practice at Saint Francis Medical Center in Peoria, Illinois.


cory-sevin imageCory B. Sevin, RN, MSN, NP, will support the development of this customized workshop. A director with IHI and currently the director of IHI’s Better Health and Lower Costs for Populations with Complex Needs collaborative, Ms. Sevin has led work in spread, redesigning the clinical office practice, improving transitions into home healthcare, improving emergency department flow, and improving transitions in care to reduce readmissions. Ms. Sevin is a nurse practitioner with a clinical specialty in adolescent, preventative and community health. Past experience includes 26 years working in a variety of community settings, including public health, schools, and community health centers. Before coming to IHI, she was vice president of operations at Clinica Campesina, a community health center in Lafayette, Colorado. She received her BSN in 1976 from the University of Michigan and her MSN in 1980 from the University of Cincinnati.


matt-guy imageMatt Guy is the Managing Director of the Pueblo Triple Aim Corporation (PTAC). PTAC’s mission, using the framework of the Triple Aim, is to make Pueblo County the healthiest county in Colorado. He recently served as Executive Director of the Executive Director of the Southeastern Colorado Area Health Education Center (SECAHEC). SECAHEC serves 16 counties in southeastern Colorado providing health education resources and support for current and future medical professionals. Mr. Guy has also worked for the Colorado Rural Health Center working with safety net and rural health clinics in Southeastern Colorado to improve the quality and effectiveness of their practices. He has served as the 3rd Congressional District representative on the Colorado Commission on Family Medicine and works as a consultant with the Colorado Rural Health Center, American Medical Association, and other organizations in the areas of practice improvement and community health needs assessments. Mr. Guy received his BA from Central College (Iowa), has a Master’s in Public Administration from the University of Colorado, holds a 4th degree black belt in taekwondo, and is Commissioned Lay Pastor with the Presbyterian Church USA in the Pueblo Presbytery.


crispin-kontz-imageCrispin Kontz is a Manager of Primary Care and Chronic Disease Management with Alberta Health Services and coordinates the Triple Aim portfolio of work in Edmonton, Alberta. Ms. Kontz works with six health teams of creative and dedicated people to craft and carry out Triple Aim work in the Edmonton Zone, supported by a visionary Leadership Team.The teams work with a broader coalition of Social Services, First Nations, Housing, Income Support, Police and Emergency Medical Services to nurture a supportive community context for the work. The six health teams are also connecting with a forming network of primary care teams across Edmonton testing the Triple Aim approach. Ms. Kontz is a Registered Nurse with a MPH and a passion for population health. She has worked in primary care and public health for twenty-five years after starting her career in community development. Though she has worked most of her career in Canada, Ms. Kontz has also worked in the Philippines, China, India and the United States.


kristy-walters imageKristy Walters, System Case Manager, North East Home Living Network, Alberta Health Services, Edmonton Zone, was one of the original four System Case Managers (SCM) hired in 2012 for the Destination Home Project for Alberta Health Services, Edmonton Zone. This project’s aim was to improve medically complex discharges from hospital to community in order to improve client outcomes and decrease unnecessary hospital usage. As the only SCM with experience as a Mental Health Therapist, Ms. Walters started on the Triple AIM project in 2013 with Home Living, after highlighting and advocating for the clients she recognized were making up a large portion of the SCM’s caseloads. These clients are the population the Triple AIM approach aims to address. Mr. Walters has worked in healthcare for nearly 30 years, starting as a volunteer to managing long-term care homes, home care and supportive living in Northern Alberta. She is a Clinical Social Worker by background and has practiced in both Alberta and Saskatchewan.


geetha-mukerji imageGeetha Mukerji, MD, is a full-time staff Endocrinologist and General Internist at Women's College Hospital with cross-appointment at Mount Sinai Hospital. She is a Clinician in Quality and Innovation and an Assistant Professor in the Department of Medicine at the University of Toronto with a Master’s degree in Quality Improvement and Patient Safety from the Institute of Health Policy and Management Evaluation at the University of Toronto. She is the Clinical Lead in Quality for Women's College Hospital Institute for Health Systems Solutions and Virtual Care and provides expert quality improvement advice and methodology support to project leads to develop and initiate their quality improvement projects. Dr. Mukerji was the project manager of the Triple Aim learning collaborative at Women's College Hospital in 2013-2014. Her academic interests include: 1) system improvement efforts for those with complex chronic diseases 2) quality improvement in pregnancy and transitional care and 3) safety and quality care processes in the ambulatory setting.


jeffrey-turnbull imageJeffrey Turnbull, MD, FRCPC, is Chief of Staff at The Ottawa Hospital. Dr. Turnbull received his Doctorate in Medicine at Queen's University and later achieved specialty certification in Internal Medicine through the Royal College of Physicians and Surgeons of Canada in 1982. Dr. Turnbull was the Vice Dean of Medical Education at the University of Ottawa from November 1996 to July 2001, the President of the Medical Council of Canada from 1998 to 2001, the President of the College of Physicians and Surgeons of Ontario from November 2006 to November 2007 and finally the President of the Canadian Medical Association from August 2010 to August 2011. He has pursued an interest in poverty and its effect on health, both nationally and internationally. He is one of the founders and is currently the Medical Director of the Inner City Health Project for the homeless in Ottawa. Too, he has been involved in education and health services initiatives to enhance community and institutional capacity and sustainable development in Bangladesh, Africa and the Balkans. He is the recipient of several national and international grants and awards, including the Order of Canada, the Queen Elizabeth II Diamond Jubilee Medal and an Honorary Degree of Law from Carleton University. In addition to being a specialist in Internal Medicine, Dr. Turnbull was the Department Chair of Medicine at The Ottawa Hospital and University of Ottawa from July 2001 to June 2008, a position he left to take on the role of Chief of Staff. He also served as Senior Medical Officer for Correction Services Canada from June 2011 to December 2014.  He recently took on the role of Chief, Clinical Quality for Health Quality Ontario.


mark-fam imageMark Fam, MHA, CHE, is the Director of Strategy and Diagnostics at North York General Hospital. Mark is responsible for the hospital’s overall Strategy, in addition to the Laboratory Medicine, Medical Imaging and Cardiorespiratory Diagnostics services at NYGH. Through his role, Mark serves as the Project Director for the North York Central Health Link, and the hospital’s strategies that are focused on better connecting primary care, community services and the hospital to enhance care for patients. In support of his hospital and past consulting work, Mark is also an Adjunct Lecturer in the Institute of Health Policy, Management and Evaluation, at the University of Toronto.


Stephen Samis imageStephen Samis, Vice-President of Programs, CFHI, has a strong reputation in health research and policy, population health and evidence-informed policy development to improve Canada’s health systems and ultimately the health of Canadians. Stephen applies more than 15 years experience in research, policy development, knowledge exchange, partnership development and advocacy in the health sector. Prior to CFHI he was director of Health Policy at the Heart and Stroke Foundation of Canada and he managed Research and Analysis at the Canadian Institute for Health Information. Before moving to Ottawa in 2000, he was a health research and policy consultant in British Columbia, where, among other things, he co-authored BC’s Framework for Action on HIV/AIDS (1998). Stephen holds a Master’s degree in Sociology from Simon Fraser University in British Columbia and began his career in health policy and research as coordinator, research projects at AIDS Vancouver Island in Victoria, BC.


lee-fairclough imageLee Fairclough, BSc, MRT. MHSc, is Health Quality Ontario (HQO)’s Vice-President, Quality Improvement. The Quality Improvement branch facilitates improvement in Ontario’s health system through the provision of system-level training and education and by working with the system on quality improvement initiatives and approaches in all sectors, including Quality Improvement Plans and knowledge transfer and exchange platforms such as the Quality Compass. Ms. Fairclough has a diverse background, with extensive experience in health care delivery as a radiation therapist, health research and informatics, systems planning and policy, and institutional board membership.

Prior to HQO, Ms. Fairclough was the Vice-President of Strategy, Knowledge Management & Delivery at the Canadian Partnership Against Cancer (CPAC), a national organization responsible for improving cancer control in Canada in a coordinated way with the cancer community for over six years, joining as a member of executive team to establish the newly created organization. She was also the Director of the first Toronto Regional Cancer Programme, as well as Director of Informatics and of the Clinical Research Unit, at Princess Margaret Hospital. She’s gained knowledge of policy and funding reforms through experiences at the MOHLTC Health Results team and work with the Joint Policy in Planning Committee in 2002. She has also served as a member of the Advisory Board of the Institute of Health Services and Policy Research (IHSPR), and as a Board member of Unison Health and Community Services in Toronto, including serving as Chair of the Quality Committee of the board when it was first established.


Jillian-Paul imageJillian Paul is the Acting Director for the Health Quality Branch at the Ontario Ministry of Health and Long Term Care with a mandate to accelerate the implementation strategy for the Excellent Care for All Act (2010). Since she began with the Ministry in April 2010, she has been in charge of supporting the health care system with the adoption of the principles of the Excellent Care for All legislation. She has also been working on the education and training of board governance on their role in quality and quality improvement. Previous to the Ministry, Jillian worked at Cancer Care Ontario on the ColonCancerCheck program as well as on the Cancer System Quality Index. She has also worked in various capacities in the hospital, primary care and community care sectors.


jennifer-verma imageJennifer Verma, Senior Director Collaboration for Innovation and Improvement, CFHI, is responsible for managing large-scale health system improvement collaborations, with specific focus on the INSPIRED COPD outreach collaborative, chronic care in Atlantic Canada, managing Triple Aim improvement for high risk-high cost populations across Canada and applying population-based responsibility in Quebec. Jenn brings expertise in applied health services research and experience in sharing and spreading evidence-informed healthcare solutions. She has developed and led a variety of knowledge exchange products at CFHI, most notably, Mythbusters and the Mythbusters Teaching Resource. Previously, Jennifer worked in the Department of Quality and System Improvement at Eastern Health, the largest regional health authority in Newfoundland and Labrador (NL). She also worked in communications and broadcast journalism as a producer and reporter in Corner Brook, NL. Jenn holds a Master of Science in Medicine in Applied Health Services Research from Memorial University of Newfoundland. She is also a journalism graduate from the University of King’s College in Halifax, Nova Scotia.


Leslie Moreau imageLeslie Moreau is currently a Supervisor working for the Region of Peel in the Human Services Department. Currently Leslie works with the homelessness section and is responsible for two transitional housing facilities, Peel Youth Village and Angela's Place. Leslie has worked with the Region of Peel for the past 24 years. Most recently Leslie has been working in partnership with members of the Region of Peel's Health department on improving access to health care and social services for Peel's homeless population by participating in IHI's Triple Aim community and this year's Better Health for lower cost collaborative.