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Myth: High Patient Satisfaction Means High Quality Care

While quality of care is often evaluated through patient satisfaction surveys, results can be influenced by factors independent of care delivery and have proven to be, at times, unreliable and invalid. To truly evaluate and improve quality, healthcare providers must capture the patient experience through meaningful engagement strategies. Go to article

01 / NOV / 2012

Myth: High Patient Satisfaction Means High Quality Care While quality of care is often evaluated through patient satisfaction surveys, results can be influenced by factors independent of care delivery and have proven to be, at times, unreliable and invalid. To truly evaluate and improve quality, healthcare providers must capture the patient experience through meaningful engagement strategies.
Tags: Quality

01 / OCT / 2010

Myth: If a drug makes it to market, it's safe for everyone Despite the various measures in place to enhance drug safety, adverse drug reactions remain a leading health concern for Canadians. This Mythbusters issue clearly outlines why the inclination to believe that drugs on the market are safe for all is false, and where we are making progress in post-market drug safety.
Tags: Quality Evidence-informed decision-making Pharmaceuticals

01 / JUN / 2010

Myth: Seeing a nurse practitioner instead of a doctor is second-class care This is an update of the popular 2002 article, which shows that research clearly and consistently demonstrates nurse practitioners can provide care that is safe, effective and comparable to a GP in a range of situations.
Tags: Quality Primary healthcare Advanced practice nursing

01 / JAN / 2010

Myth: Most physicians prefer fee-for-service payments This Mythbusters article takes on the commonly held belief that physicians prefer working under the fee-for-service payment model.
Tags: Quality Physicians Payment models