Healthcare Excellence Canada

The Canadian Foundation for Healthcare Improvement and the Canadian Patient Safety Institute are now amalgamated as a new organization, Healthcare Excellence Canada.CFHI and CPSI are now amalgamated as a new organization, Healthcare Excellence Canada.

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Canadian Foundation for Healthcare Improvement
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  • Innovations, Tools & Resources
    Innovations, Tools & Resources
    Working shoulder-to-shoulder with our partners, we have developed and identified proven innovations, tools and resources to support your improvement journey. 
    • Featured
    • A Journey We Walk Together: Strengthening Indigenous Cultural Competency in Health Organizations
    • Appropriate Use of Antipsychotics Resources
    • Better Together Change Package
    • CFHI’s Assessment Tool for Healthcare Delivery Organizations and Systems
    • Embedding Palliative Approaches to Care (EPAC) Learning Modules
    • Engagement Guiding Principles
    • Framework for Diversity in Patient Engagement
    • Giving the Gift of Time: Embedding Palliative Approaches to Care
    • LTC+: Acting on Pandemic Learning Together Self-Assessment Tool
    • LTC+ COVID-19 Vaccine Resources
    • Readiness to Receive Assessment
    • Readiness to Spread Assessment
    • Reimagining Care for Older Adults
    • Safely Re-entering Long-Term Care Homes During COVID-19: A Resource for Essential Care Partners
    • 10 Insights from Healthcare Providers and Leaders
    • 10 Lessons Learnt from Patient and Family Advisors
    • Patient Engagement Resource Hub
    • All Innovations, Tools & Resources
  • Opportunities
    Opportunities

    From webinars and workshops to fellowships, leadership development and shared learning programs, we offer a range of ways you can learn by doing. Here are the current programs, events, webinars and employment opportunities. Join us to make change happen.

    • Webinars
    • Webinar Series: Patient Partnership in a Time of COVID-19
    • Spotlight Series
    • Webinar Discussion Series: Community Dementia Care and Support
    • CFHI/CPSI Webinar Series: Next Steps in COVID-19 Response in Long-Term Care and Retirement Homes
    • Virtual Learning Exchange in Virtual Primary Care
    • Artificial Intelligence (AI) in Healthcare
    • Shaping the future of quality and safety. Together.
    • Employment
    • LTC+: Acting on Pandemic Learning Together
    • Essential Together
    • LTC Expanded: For Community Residential Substance Use Facilities and Shelters for Those Experiencing Homelessness
  • What We Do
    What We Do
    We work shoulder-to-shoulder with partners to accelerate the identification, spread and scale of proven healthcare innovations that sustain improvement in patient experience, health, work life of providers and value-for-money.
    • Find and Promote Innovators and Innovations
    • Priority Health Innovation Challenge
    • Spread and Scale Proven Innovations
    • Advancing Frailty Care in the Community
    • Appropriate Use of Antipsychotics
    • Better Together
    • Bridge-to-Home
    • Connected Medicine
    • Embedding Palliative Approaches to Care
    • INSPIRED COPD
    • Momentum Challenge
    • Paramedics and Palliative Care
    • Enhance Capacity and Capability
    • Canadian Northern and Remote Health Network
    • Essential Together
    • EXTRA: Executive Training Program
    • LTC+: Acting on Pandemic Learning Together
    • LTC+ Implementation Science Teams
    • LTC Expanded
    • Step-by-Step Instructions to Apply for LTC Expanded
    • Shape a Better Future For Healthcare
    • Canadian Harkness Fellowship
    • Policy Circle
    • Promoting Life Together
    • Patient, Family and Caregiver Engagement
    • Northern and Indigenous Health
    • Better Care Closer to Home and the Community
    • Evaluation and Performance Measurement
    • COVID-19 Response
  • About
    About

    We are a core group of dedicated staff, coaches, faculty and partners spread across the country, on a mission to collaborate with you to improve healthcare. We believe in our collective power for change.  

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Innovations, Tools and Resources

Together with our partners, the Canadian Foundation for Healthcare Improvement has identified and developed a selection of free materials to support your healthcare improvement journey.

This collection of local, provincial and territorial, national and international innovations, tools and resources are for everyone – including health and social service providers, researchers, policy-makers, and patients, families and caregivers – who share our passion for improving healthcare. We will continue to add innovations, tools and resources to this repository, to help advance your healthcare improvement efforts.

In addition, check out our Patient Engagement Resource Hub with tools and resources to support, facilitate and enhance patient, family and caregiver engagement in designing, delivering and evaluating health services essential to improve quality of care.

Please note, these innovations, tools and resources are not intended to provide specific medical advice, rather provide information to better understand the organization and delivery of health services and opportunities for improvements. For more information, please see our Terms of Use.

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Giving the Gift of Time: Embedding Palliative Approaches to Care

This four-part interactive learning module about palliative care is for long-term care team members. Walking through the journey of a resident, the module provides ways to improve end-of life care in long-term care homes – to avoid unnecessary hospital transfers and support family, care partners and care providers.
Read more : Giving the Gift of Time: Embedding Palliative Approaches to Care

Value-based Healthcare by Design: Identifying Promising Innovations in a Canadian Context 

Value-based healthcare (VBHC) is about linking how much money is spent on healthcare programs or services over a patient’s journey to the outcomes that matter most to patients – rather than focusing primarily on the amount of services, or on specific processes or products. This resource is recordings of two interactive webinars held in 2019. Participants discussed the key foundations of VBHC, including early lessons to support implementation and spread. A report from Canada’s Economic Strategy Tables was also shared.
Read more : Value-based Healthcare by Design: Identifying Promising Innovations in a Canadian Context 

Appropriate Use of Antipsychotics Resources

These resources inform everyone involved in dementia care about more effective ways to address negative personal expressions and behaviours, than prescribing antipsychotic medications. Options that provide a better quality of life and enhanced safety for people living with dementia are available.
Read more : Appropriate Use of Antipsychotics Resources

LTC+: Acting on Pandemic Learning Together Self-Assessment Tool

Read more : LTC+: Acting on Pandemic Learning Together Self-Assessment Tool

Better Together Change Package

In 2015 the Canadian Foundation for Healthcare Improvement, in partnership with the Institute for Patient- and Family-Centered Care, led the Better Together Campaign to support healthcare organizations implement family presence policies across Canada. As part of the campaign, we also developed a Change Package to support the adoption of family presence and participation in acute care hospitals. The Change Package is a guide for developing family presence policies that welcome and recognize families as essential partners in care. The recommendations and resources were drawn from evidence-informed patient- and family-centred care practices, improvement stories and research studies investigating the impacts of family presence and participation in healthcare.
Read more : Better Together Change Package

Re-Integration of Family Caregivers as Essential Partners in Care in a Time of COVID-19

This report aims to help leaders and hospital organizations who are revisiting family presence policies in a time of COVID-19. It focuses on seven steps to guide this process, including having patient and caregiver partners at the table for those reviews, distinguishing between family caregivers who are essential partners in care and casual visitors, and considering a balanced harm reduction approach when implementing new policies. These evidence-informed steps were developed with a Rapid Response Expert Advisory Group that brought together a diverse range of experience and expertise from across the country.
Read more : Re-Integration of Family Caregivers as Essential Partners in Care in a Time of COVID-19

Building an Indigenous Mental Health System of Care: Why Culture Matters

This video was an interactive webinar held in April 2016 as part of the Canadian Foundation for Healthcare Improvement’s Recommended Learning Journey on Indigenous Health. It was led by Carol Hopkins, Executive Director of the Thunderbird Partnership Foundation.
Read more : Building an Indigenous Mental Health System of Care: Why Culture Matters

Readiness to Receive Assessment

The Readiness to Receive Assessment tool helps organizations assess their readiness to implement an effective improvement project from another site or location.
Read more : Readiness to Receive Assessment

Guidelines: Treating Disruptive Behaviour in People with Dementia

Antipsychotic medications are often prescribed to help manage common responsive behaviours people with dementia experience, such as agitation and verbal or physical reactions. However, there is a lack of evidence to support their effectiveness and a risk they can cause significant side effects, including confusion, dizziness, stroke or even death. These guidelines were adapted by Choosing Wisely Canada and explain antipsychotic medications and potential alternatives for people who do not have psychosis.
Read more : Guidelines: Treating Disruptive Behaviour in People with Dementia

Framework for Diversity in Patient Engagement

In 2019, the Canadian Foundation for Healthcare Improvement hosted a Diversity in Patient Engagement Learning Exchange (DLE) which brought together patient engagement leaders and patient partners from across Canada to consider diversity in patient engagement methods. The objective was to collectively develop common principles to promote inclusion in engagement initiatives.
Read more : Framework for Diversity in Patient Engagement
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