Driving Innovation: Reinventing ambulatory and community care

February 15, 2012, Hotel Omni Mont-Royal, Montreal, Quebec

Reinventing Ambulatory and Community Care

Report from CEO Forum 2012

The report is a summary of presentations and discussions that included 180 CEOs, policy-makers and experts from across Canada and around the world.
» Read the report

The title for the 2012 CEO Forum is Driving Innovation: Reinventing ambulatory and community care, an event that will provide healthcare CEOs, policy-makers and experts from across Canada the opportunity to share strategies aimed at improving coordination along the continuum of care.

Canada’s healthcare systems face mounting pressures as populations increase and age, and the prevalence of chronic illness continues to rise. Citizens, healthcare providers and researchers are calling for the reinvention of ambulatory care services, including the expansion of community care, in order to redirect patients with complex needs away from overcrowded hospitals and toward more appropriate and cost-effective services. In short, they want the right care in the right place. Better coordination along the continuum of care promises to significantly improve the health outcomes of these patients, as well as reduce the high cost associated with their care.

Every year, the CEO Forum assembles the best evidence on key health policy issues and offers a rare opportunity for healthcare leaders from across Canada to connect with their peers and other key players in Canadian health services. The sixth annual CEO Forum will focus on strategies, levers, and incentives to:

  • Promote innovation to improve ambulatory and community care for patients with complex, chronic conditions;
  • Examine alternate models of care to avoid unnecessary hospitalization;
  • Explore and share strategies for improving coordination and accountability among caregivers along the continuum of care; and
  • Identify optimal practices to improve the management of chronic care conditions in the community setting.

Includes a briefing document titled "Integrated, High-Quality Care for People with Complex Chronic Conditions: What Needs to Be Done to Achieve It," by Steven Lewis.

» National Health Leadership Survey on Ambulatory and Community Care
Conducted by PricewaterhouseCoopers for CHSRF, January 2012


Welcome and Introductions

Maureen O’Neil, President. Canadian Health Services Research Foundation.
» video

Alternate Models of Care to Avoid Unnecessary Hospitalization

Terrence Sullivan, Chair, CEO Forum.
» video 

Building New Models for Complex Care

The Honourable Yves Bolduc, Minister of Health and Social Services, Quebec.
» video (available in French only)

Primary Healthcare: Taking Charge of Chronic Disease Management

Alain Larouche, President, Groupe conseil santé Concerto, Quebec.
» video (available in French only)PDF presentation slides

Accountable Care Organizations

Adalsteinn D. Brown, Chair in Public Health Policy, Dalla Lana School of Public Health, University of Toronto, Ontario.
Robert Howard (Responder), President and Chief Executive Officer, St. Michael’s Hospital, Ontario.
» videoPDF presentation slides

Breakthroughs for Patients with Complex Needs

Telehealth: David Levine, President and Chief Executive Officer, Montreal Regional Health and Social Services Agency, Quebec.
Virtual Wards: Irfan Dhalla, Staff Physician, Department of Medicine, St. Michael’s Hospital, Ontario.
Mobile Health: John Sloan, Family Physician, HomeVIVE, Vancouver Coastal Health, Clinical Professor, Department of Family Practice, University of British Columbia, British Columbia.
Nurse Practitioner-led Clinic: Tammy O’Rourke, Clinical Lead NP, Belleville Nurse Practitioner-Led Clinic, Ontario.
» videoPDF presentation slides

Moderator: André Picard, Public Health Reporter, Globe and Mail

Revolutions in Ambulatory and Community Care

Ann Colbourne, Director, General Internal Medicine, University of Alberta Hospital, Alberta.
Dante Morra, Medical Director, Centre for Innovation in Complex Care, Ontario.
Nigel Murray, President and Chief Executive Officer, Fraser Health Authority, British Columbia.
Shirlee Sharkey, President and Chief Executive Officer, Saint Elizabeth Health Care, Ontario.
» videoPDF presentation slides

Moderator: Kaveh G. Shojania, Editor-in-Chief, BMJ Quality & Safety

Integrated Delivery Systems

Thomas H. Lee, Professor of Medicine, Harvard Medical School, Professor of Health Policy and Management, Harvard School of Public Health, US.
» videoPDF presentation slides

More Information:

Please note that the CEO Forum is an invitational event and that space is limited.

If you have not been contacted and would like to attend, please contact Sara Viinalass-Smith at 613-728-2238, ext. 360.

No registration fee applies.

The 2012 CEO Forum is hosted by the Canadian Health Services Research Foundation in partnership with the Association of Canadian Academic Healthcare Organizations (ACAHO), the Canadian Institute for Health Information (CIHI), the Canadian Medical Association (CMA) and the Canadian Nurses Association (CNA).



Canadian Medical Association Canadian Institute for Health Information Canadian Nurses Association



Accreditation Canada Health Council of Canada
Canadian Healthcare Association Canadian Partnership Against Cancer