CFHI presents IHI’s Driving Quality, Lowering Costs: A Two-day Improvement Workshop

  • Dates: 24 – 25 Oct, 2013
  • Location: Ottawa, ON, CANADA
  • Address: Westin Hotel
  • <strong>Contact:</strong> Linda Piazza, Acting Senior Director, Education and Training, CFHI
  • <strong>Email:</strong> <a href=''></a>
  • <strong>Phone:</strong> 613-728-2238, ext. 347

CFHI is proud to host the Institute for Healthcare Improvement’s (IHI) Driving Quality, Lowering Costs. This two-day improvement workshop is designed for clinical quality teams and finance leaders to improve their knowledge, skills, and strategies to implement measurable cost reductions while improving quality of care. CFHI and IHI have adapted this highly praised workshop for the Canadian context with the help of Canadian healthcare improvement experts. See workshop agenda for more details.


Participants will learn from breakout sessions and round tables led by our distinguished list of Canadian and American healthcare leaders, including:

  • Derek Feeley: Incoming Executive Vice President at IHI. Previously Director General for Health and Social Care in the Scottish government and CEO of the National Health Service (NHS) in Scotland
  • Michael Gardam: Director of Infection Prevention and Control at Toronto's University Health Network
  • Patricia O'Connor: Director of Nursing and Chief Nursing Officer, McGill University Health Centre (MUHC)
  • Lisa Schilling: National Vice President of Healthcare Performance Improvement and Director of Kaiser Permanent Improvement Institute, California, U.S.
  • Leslee Thompson: President and CEO, Kingston General Hospital

To learn more about this workshop, please contact:

Linda Piazza
Acting Senior Director, Education and Training, CFHI
613-728-2238, ext. 347

Jennifer Major
Analyst, CFHI
613-728-2238, ext. 217