Let’s make change happen!

Impact stories speak to the difference we make working shoulder-to-shoulder with teams of healthcare leaders to improve health and care for all Canadians.

Success at three long term care homes prompts Sienna Senior Living to spread antipsychotic reduction initiative to all of its 34 facilities
As a result of the initiative, Sienna achieved an overall reduction in use of antipsychotics of 50 percent among the residents in cohorts at the three pilot sites.
Horizon Health Network offers hope to youth with mental health issues at PEER 126
In Saint John, New Brunswick, there was a pressing need to develop supports for youth living with mental illness, and studies demonstratethat early intervention can prevent a lifetime of struggle. To fill this need, Horizon Health Network founded PEER 126 (Peers Engaged in Education and Recovery), a place where young people experiencing mental health challenges can visit a drop-in centre.
Nova Scotia Health Authority adds value to care for patients living with multiple chronic conditions
Working with the Canadian Foundation for Healthcare Improvement through the AHC, NSHA examined service processes to identify wasteful practices from the patient’s point of view.
Central Health tackles care redesign for patients living with COPD
Working with the Canadian Foundation for Healthcare Improvement through the AHC, Central Health set short-term goals of standardizing and enhancing the quality of COPD care, and improving patients’ self-confidence in their ability to manage their condition.
Western Health (Newfoundland) invests in better selfmanagement support for people living with diabetes
Working with the Canadian Foundation for Healthcare Improvement through the AHC, Western Health developed a new approach to Diabetes care with self-management as its cornerstone. Focusing on each patient’s emotional health, patient input and staff training, the new approach incorporated many changes, including types of services offered, how services were delivered, referral mechanisms, and more.
Health PEI supports realistic behaviour change for Islanders living with chronic disease
Working with the Canadian Foundation for Healthcare Improvement (CFHI) through the AHC, Health PEI standardized training sessions in chronic disease self-management to train their primary healthcare workers.
Blazing a TRAIL towards improved resident care
The project achieved success beyond the team’s expectations. Antipsychotic medications were reduced or discontinued in 56 percent of a cohort of 115 residents during the six-month implementation phase at three personal care homes.
IHI Triple Aim: Alberta Health Services - Edmonton Zone
By shifting 1,750 adults with addictions, mental health issues and chronic disease away from costly acute care and toward more affordable community care, AHS-Edmonton Zone estimates it was able to reduce the average healthcare costs per individual.
IHI Triple Aim: Women’s College Hospital
With the help of CFHI and the TAIC, the WCH team developed three complementary improvement projects to advance the Triple Aim for a population segment of high-needs and high-cost adults whose health care needs are better met outside of EDs and inpatient wards.
Keeping the frail and elderly out of emergency rooms
The establishment of transition nurses reduced emergency room visits, and improved the experience for patients, families and care providers.

Prince Edward Island tells families, “You’re welcome to stay.”

When CFHI launched a call for applications for its Better Together e-collaborative, Health PEI leadership was in the midst of discussing strategies for implementing patient-experience initiatives.

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