Stakeholder Engagement Survey Summary Report

In 2017, CFHI engaged stakeholders in a consultation to help inform strategy planning, priorities and future programming.

As one piece of the consultation, CFHI spoke to 34 key informants through a series of face-to-face and telephone interviews and received 173 responses to an online survey. 

Here is a snapshot of what we heard from key informants and the online survey:

  • CFHI is recognized as having unique expertise in spreading and scaling innovations and building capacity for system level transformation.
  • Shifting care from hospital to home and community, primary care reform and integration are key priorities.
  • Improvement programming should target those living with multiple and complex chronic conditions, the elderly and frail, those living with mental health issues and Indigenous populations.
  • Patient, family and community engagement should be embedded across all quality improvement programming in Canadian healthcare.