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Mavis-Afriyie-BoatengMavis Afriyie-Boateng Mavis is a Clinical Nurse Specialist in Geriatric Psychiatry at Mount Sinai Hospital. She received her Bachelor of Science in Nursing from Ryerson University and received additional training in Psychiatric Nursing from St. Michael’s Hospital. She received her Master in Nursing from the University of Toronto. She previously worked as a Nurse Clinician in an inpatient psychiatric unit in an Academic Health Science Centre in Toronto.



Claudia-AmarClaudia Amar As a Senior Improvement Lead at the Canadian Foundation for Healthcare Improvement (CFHI), Claudia is currently leading the Acute Care for Elders (ACE) quality improvement collaborative, which aims to support 18 interprofessional teams across Canada and internationally to adapt and adopt elder-friendly models of care and best practices to their local context. Previously, she has played a lead role in the INSPIRED Approaches to COPD Care: Improving Care and Creating Value Collaborative - a spread collaborative supporting 19 teams from every province across Canada, the evaluation for the Atlantic Healthcare Collaboration in Chronic Disease and the development of CFHI’s organizational self-assessment tool, Accelerating Healthcare Improvement: CFHI’s Assessment Tool.

Claudia brings over six years of nursing experience and holds a Master of Health Administration (MHA) from the University of Montreal and is also a graduate of the University of Montreal School of Nursing.

Nana-AsomaningNana Asomaning Nana is a Geriatric Emergency Management Nurse Practitioner/Clinical Nurse Specialist in the Emergency Department (ED) at Sinai Health System, Mount Sinai Hospital, Toronto. She provides comprehensive geriatric assessments in the ED; and geriatric education and support to patients, family, and staff. She is also active in the development of senior-friendly initiatives in the ED, and within the community and organization. Specifically, she is keenly engaged in the development and dissemination of programs and policies in the areas of geriatric syndromes, dementia care, and older adult abuse. Additionally, she has an interest in research ethics, inter-professional collaboration, and case management. Nana completed her Masters of Nursing and Nurse Practitioner schooling at the University of Toronto and holds Canadian Gerontology Nurse Certification.

Jocelyn-BennettJocelyn Bennett Jocelyn is an accomplished healthcare executive and nurse leader with over 20 years’ experience in clinical and operational roles focused on creating innovative models of care and environments to deliver the highest quality patient and family centred care. With a reputation as a passionate and values based strategic leader, Jocelyn has expertise leading strategy in diverse programs including Geriatrics/Elder Friendly Care, Mental Health, Emergency and Critical Care and Palliative/End of Life Care. Jocelyn holds a Bachelors of Science in Nursing from the University of British Columbia and a Masters of Science in Nursing from the University of Toronto. With a focus on leading clinical transformation through staff engagement, LEAN and process improvement, Jocelyn has led teams in the development, design and evaluation of high performing healthcare environments. Her research interests include the design and evaluation of innovative models of care and she has presented nationally and internationally on her work. In 2014, Jocelyn was honoured with the Margaret Comack National Nursing Leadership Award awarded by the Ontario Hospital Association.

Don-MeladyDon Melady Don has been a staff Emergency Physician for 25 years, both in community hospitals and currently at Mount Sinai Hospital. He is an Assistant Professor of Emergency Medicine at the University of Toronto. For the past ten years, he has focused his academic activities in Geriatric Emergency Medicine (GEM), care of older people in acute care. He has created a curriculum in Geri EM for EM residents, in Geriatric Mental Health for Emergency nurses, and an online accredited continuing medical education resource for practicing clinicians He is the author of the Emergency Medicine chapters in the new Oxford Textbook of Geriatric Medicine. He has collaborated on creating a two-day workshop for the American College of Emergency Physicians on implementing the Geriatric ED Guidelines. He is the recipient of two Innovation Fund grants, the most recent to develop training material to create senior-friendly EDs. He is a core partner with the Geri ED Collaborative through the American Geriatric Society (funded by both the Hartford Foundation and West Health); and with the Acute Care for Elders (ACE) Collaborative through the Canadian Foundation for Healthcare Improvement.

Patricia-OConnorPatricia O’Connor Patricia is Senior advisor, Patient Engagement, and Director of the Institute for Strategic Analysis and Innovation at the McGill University Health Centre (MUHC). She is also a Clinical Improvement Advisor, and lead clinical faculty for the CFHI’s Partnering with Patients and Families for Quality Improvement Collaborative (2014-16), supporting 22 teams across Canada.

As the former Chief Nursing Officer at the MUHC, she successfully led the Transforming Care at the Bedside co-design initiative with patients and frontline teams, and has extensive experience in executive leadership, building high performance teams, quality improvement and health services research.


Rebecca-RamsdenRebecca Ramsden Rebecca is the Nursing Unit Administrator for the Acute Care for Elders/General Internal Medicine unit at Mount Sinai Hospital, Toronto, Canada. She is responsible for the overall functioning and quality of care on the inpatient unit, as well as staff development and mentorship. Rebecca was a leader in the development of the Acute Care for Elders unit at Mount Sinai and has been involved in various process and quality improvement efforts as it pertains to advancing geriatric care within the organization. Rebecca holds a Nurse Practitioner certificate from the University of Toronto, a nursing certification in Gerontology and is the NICHE coordinator for Mount Sinai. Rebecca has a specific interest in interprofessional collaboration, continuity of care and care transitions.

Melanie RathgeberMelanie Rathgeber Melanie is a CFHI measurement coach and president of Merge Consulting, specializing in using data for quality improvement.

Melanie’s improvement experience spans a variety of health care sectors including primary care, mental health and acute care. Melanie led improvement and measurement initiatives at two provincial quality councils (Saskatchewan and BC) and more recently switched her focus to mental health where she worked first hand with staff and patients to measure and improve quality of care.

Melanie has a passion for teaching and has been Faculty with BC’s Quality Academy since its inception in 2010, responsible for content on measurement and other fundamental QI techniques. She has received training from international experts on appropriate data display and analysis for quality improvement and enjoys delivering and advising on this material. Her other keen area of interest is optimizing the role of patients, clients, and families in improving health care services.

Meghan RossiterMeghan Rossiter Meghan is Regional Liaison, Collaboration for Innovation and Improvement, Canadian Foundation for Healthcare Improvement, located in the Atlantic Provinces. She brings a background in qualitative research linked to effective governance and public policy theories, with professional interest in health systems. She is responsible for supporting CFHI’s Atlantic Healthcare Collaboration (AHC), INSPIRED Approaches to COPD Collaborative and the ACE Quality Improvement Collaborative. Meghan holds a Bachelor’s degree in Interdisciplinary Leadership from the University of New Brunswick’s Renaissance College program and a Master of Arts in Public Administration from the University of Ottawa.

Samir SinhaSamir K. Sinha Dr. Sinha is a passionate and respected advocate for the needs of older adults. Dr. Sinha currently serves as the Director of Geriatrics at Mount Sinai and the University Health Network Hospitals in Toronto and was recently appointed the Peter and Shelagh Godsoe Chair in Geriatrics at Mount Sinai Hospital. He is also an Assistant Professor in the Departments of Medicine, Family and Community Medicine, and the Institute of Health Policy, Management and Evaluation at the University of Toronto and an Assistant Professor of Medicine at the Johns Hopkins University School of Medicine.

A Rhodes Scholar, after completing his undergraduate medical studies at the University of Western Ontario, he obtained a Masters in Medical History and a Doctorate in Sociology at the University of Oxford’s Institute of Ageing. He has pursued his postgraduate training in Internal Medicine at the University of Toronto and in Geriatrics at the Johns Hopkins University School of Medicine.

Dr. Sinha's breadth of international training and expertise in health policy and the delivery of services related to the care of the elderly have made him a highly regarded expert in the care of older adults. In 2012 he was appointed by the Government of Ontario to serve as the expert lead of Ontario's Seniors Strategy and he is now working on the development of a National Seniors Strategy. In 2014, Canada’s Maclean’s Magazine proclaimed him to be one of Canada’s 50 most influential people and its most compelling voice for the elderly.

Beyond Canada, Dr Sinha has further consulted and advised hospitals and health authorities in Britain, China, Iceland, Singapore and the United States on the implementation and administration of unique, integrated and innovative models of geriatric care that reduce disease burden, improve access and capacity and ultimately promote health.

JenniferVermaJennifer Verma As a Senior Director at the Canadian Foundation for Healthcare Improvement (CFHI), Jenn Verma has led large-scale health system improvement partnerships and quality improvement collaboratives across regions, provinces and territories in Canada. Jenn brings expertise in applied health services research and policy as well as experience in sharing and spreading evidence-informed healthcare solutions, with particular expertise in Triple Aim and chronic care improvement. She has developed and led a variety of knowledge exchange initiatives with the Canadian Foundation for Healthcare Improvement, where she has worked for the last decade in various roles, e.g., Senior Advisor, Knowledge Exchange to Director, Policy to Senior Director, Collaboration for Innovation and Improvement.

Previously, Jennifer worked in the Department of Quality and System Improvement at Eastern Health, the largest regional health authority in Newfoundland and Labrador. She also worked in communications and broadcast journalism as a producer and reporter. She holds a Master of Science in Medicine in Applied Health Services Research from Memorial University of Newfoundland and is a journalism graduate from the University of King’s College in Halifax, Nova Scotia.

Leanne-VerscheureLeanne Verscheure Leanne has a BSc in Nursing from the University of Toronto (1992) and a Masters in Education from OISE, University of Toronto (1999). She has her Canadian Nurses Association certification in Gerontology (GNCC). She has an Adjunct appointment with the Lawrence S. Bloomberg Faculty of Nursing, University of Toronto. Leanne works as the Clinical Nurse Specialist in the General Internal Medicine, Pre-operative internal medicine and Geriatrics outpatient services at Mount Sinai Hospital, Sinai Health System. Her role responsibilities include care co-ordination, triage of referrals, patient education and clinical care along with an interprofessional team. Care of these complex patient populations in this setting is focused on diagnosis, management and optimization with the ultimate goals of avoiding hospitalization, preventing emergency room visits, improving patient outcomes and overall quality of life for patients and families. Current and past project work includes building capacity (student and continuing staff education, evidence based practice implementation, gentle persuasive approaches trainer, etc.) in geriatric care across the continuum of care; quality improvement activities, wellness at work (i.e. committee work looking at program offerings for staff and acting as a facilitator for preventing compassion fatigue), capital development and re-design, pandemic planning and more.