Optimizing the Management of the Healthcare Workplace

June 18, 2008
English only

This call focused on Optimizing the Management of the Healthcare Workplace.

Chantal Viens' presentation provided a description of the three projects of the Pro-Actif research program. She also provided a summary of the research results of the first project, an evaluative and formative action research project to allow health system managers to acquire competencies in the organization of healthcare, services and work.

Ms. Labrie presented on her ''day-to-day'' managerial experience within a new evidence-based organization of healthcare, services and work.

Featured Speakers

Chantal Viens is a nurse, professor and researcher with the faculty of nursing at Université Laval.

She is the scientific director of a centre for expertise in organizing care, services and work based at Québec's association of health and social services institutions (Association québécoise d'établissements de santé et de services sociaux).

She has a PhD in education from Université de Montréal and a wealth of experience as manager and nurse within the Eastern Townships health network. She has published three books and many scientific articles and speaks at conferences in Quebec and abroad.

Her research, dynamism and mobilization and communication skills help to identify ways we can transform our existing organizations, optimize our work environments, improve the quality of life of practitioners and thereby foster ongoing improvement in the delivery of care and services to the public.

Nicole D. Labrie has been the Facility Manager at the Hôtel-Dieu St-Joseph Hospital of Saint-Quentin since 2000.

Given her positive attitude and her ability to adapt and work within a team, she was selected in January 2005 to act as an agent of change and project manager for an initiative to reorganize clinical services in Regional Health Authority Four.

Ms. Labrie is a graduate of nursing from the École de formation infirmière d'Edmundston. She is currently pursuing a bachelor's degree in commerce and a master's degree in health.

Ms. Labrie's leadership skills are an asset in these times of change. As a mother of five children, she lives each day with joy and enthusiasm.

For more information, please contact roc-csa@chsrf.ca or 613-728-2238 ext. 221.