Key elements toward health system transformation

Thursday, October 27, 2011
12:00 noon ET

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Money alone cannot improve healthcare. A coherent set of strategies is required to transform the system and achieve better alignment between the care offered and the care the population needs (primary healthcare, more effective management of chronic diseases, mental health, etc).   


On Thursday, October 27, special guests Ross Baker and Kay Lewis join CHSRF on Call host Stephen Samis to talk about the integrated vision and approach needed to support healthcare system transformation.  Join the discussion!


Guest Speakers:


G. Ross BakerG. Ross Baker


Ross Baker is a professor in the Department of Health Policy, Management and Evaluation at the University of Toronto where he teaches and carries out research on patient safety, quality improvement strategies and leadership, and organizational change.


Along with Dr. Peter Norton of the University of Calgary, he led the 2004 Canadian Adverse Events study which was published in the Canadian Medical Association Journal. Baker and Norton were awarded the Health Services Research Advancement Award for their work on patient safety and quality improvement by the CHSRF in May 2009.


Ross was a member of the National Steering Committee on Patient Safety whose report in 2002 led to the creation of the Canadian Patient Safety Institute (CPSI). He co-chaired a working group on methods and measures for patient safety for the World Health Organization from 2006 to 2010 and chaired the Advisory Committee on Research and Evaluation for the CPSI from 2005 to 2010.  


Ross led a study of effective governance practices in improving quality and patient safety in 2009which served as the basis for the governance toolkit (Effective Governance in Quality and Patient Safety) and a course for trustees developed by the CPSI and CHSRF.


In October 2008, Ross published, High Performing Healthcare Systems: Quality by Design, a book that analyzes leadership and organizational strategies in seven healthcare systems that have been successful in using improvement tools and knowledge to transform outcomes. Ross is also associate editor of Healthcare Quarterly and has edited five issues of Patient Safety Papers, a special edition of Healthcare Quarterly.


Ross is currently chairing an advisory panel on Avoidable Hospitalizations for the Ontario Ministry of Health and Long Term Care and serves as a member of the King’s Fund Commission on Leadership and Management in the NHS (London, UK). 



Kay LewisKay Lewis


Kay Lewis is currently the CEO of Stanton Territorial Health Authority. She has over 40 years of clinical, educational and administrative experience in healthcare in institutional, community and regional settings.


Kay holds a diploma in nursing, a BSc, a Diploma in Health Services Management and is a Certified Health Executive with the Canadian Council of Health Service Executives. Kay has a MA in Quality Improvement and has been a surveyor with Accreditation Canada for the past 14 years.


Kay remains active in professional activities. She is on the national advisory board for the EXTRA Fellowship Program, member of the Advisory Council on Quality for the Community for Excellence in Health Governance, past board member for the Canadian College of Health Services Executives.  She has held several leadership positions in provincial and national nursing associations as well as a member of nursing faculty for over 10 years. Kay has been recognized for her leadership and innovation and was awarded the Lieutenant Governor’s Award for excellence in Public Administration.




Stephen SamisStephen Samis, Vice-President, Programs, CHSRF 


Stephen has more than 15 years experience in research, policy development, knowledge exchange, partnership development and advocacy in the health sector. Prior to CHSRF he was director of Health Policy at the Heart and Stroke Foundation of Canada from 2004 to 2010 and manager of Research and Analysis at the Canadian Institute for Health Information from 2000 to 2004. Before moving to Ottawa in 2000, Stephen was a health research and policy consultant in British Columbia, where he worked for the BC Ministry of Health, Health Canada, the BC Workers Compensation Board and others.


Stephen has a strong interest in health research and policy, population health and evidence-informed policy development to improve Canada's health systems and ultimately the health of Canadians. He holds a Master’s degree in Sociology from Simon Fraser University in British Columbia.