Changing the status quo  

The Fraser and Interior Health PREVIEW-ED© Spread Collaborative was an improvement initiative offered to residential care (RC) homes across Fraser Health and Interior Health to improve care for seniors living in these homes.

Participating homes implemented the PREVIEW-ED© screening tool to ensure that avoidable emergency department (ED) visits for the four tool sensitive conditions are prevented, improving care for residents and promoting the effective use of health care resources. CFHI, Fraser Health and Interior Health worked together to spread and evaluate PREVIEW-ED© across the regions in two phases. Forty residential care homes from Fraser Health and three homes from Interior Health participated based on their readiness to implement the innovation.

The objectives of the Fraser and Interior Health PREVIEW-ED© Spread Collaborative were to:

  • improve the quality and experience of residential care residents, families and staff
  • reduce avoidable ED visits of RC residents
  • build individual and organizational capacity in designing, implementing, evaluating, sustaining and spreading innovations in health care

Benefits of the Fraser and Interior Health PREVIEW-ED© Spread Collaborative

  • Support from CFHI in conjunction with Fraser Health and Interior Health to implement, evaluate and spread proven evidence-informed senior care practices
  • Peer-to-peer networking and exchange 
  • Educational webinars
  • Collaborate as an interprofessional team
  • Support for performance measurement and evaluation
  • Access to online learning tools and activities
  • An in-person workshop 
  • Support for capacity building in quality improvement methodology and tools
  • Individual coaching for troubleshooting and support, as needed
  • Access to experts who have led quality improvement initiatives in long term care (LTC) across Canada and internationally

Teams benefitted from coaching, peer-to-peer learning and the online learning desktop resources, tools and e-forums.