Dr. R. Sacha Bhatia

R. Sacha Bhatia, PhD, MBA, is the Director of the Institute for Health System Solutions and Virtual Care (WIHV) at Women’s College Hospital. WIHV is a newly launched innovation laboratory that develops and tests new ideas, new programs and new policy approaches in the world of ambulatory care, and then helps to scale them up across Ontario and beyond.

When not managing WIHV’s diverse portfolio of projects, Dr. Bhatia is a staff cardiologist at Women’s College Hospital and at University Health Network.

He also serves as Assistant Professor in Department of Medicine at the University of Toronto and at the Institute for Health Policy Management and Evaluation. He is also an adjunct scientist at the Institute for Clinical Evaluative Sciences. Previously he has worked as a clinical and research fellow in cardiology at Massachusetts General Hospital, and as a research fellow at Harvard University.

As Director of WIHV, Dr. Bhatia sits on the steering committee for Choosing Wisely Canada, a national initiative managed through the University of Toronto in collaboration with the Canadian Medical Association. He has significant experience in health policy, and from January 2008 to December 2009 was the Premier of Ontario's health and research and innovation policy advisor. He is a health policy researcher who has published in peer reviewed journals, such as New England Journal of Medicine and the CMAJ. He has also presented at national and international meetings, such as the American College of Cardiology and American Heart Association Scientific Sessions. He was recently awarded the 2013 American College of Cardiology’s Young Investigator Award, and the American Society of Echocardiography’s Arthur E. Weyman Young Investigator Award. He sits on the Mission Committee of the Heart and Stroke Foundation, the cardiovascular working group of the Ontario Health Study, and advises the Ministry of Health and Long-Term Care, Health Quality Ontario, hospitals and other healthcare organizations on various health systems issues, including strategic planning and quality improvement.

He has been invited to speak at conferences held by the Ministry of Health and Long-Term Care, the Ontario Hospital Association, ICES, various Local Health Integration Networks, law firms, hospitals and research institutes on various issues of health policy.

Dr. Bhatia received his medical degree and MBA at McGill University and received his internal medicine and cardiology training in Toronto.

Bonnie BrossartBonnie Brossart, has been with the Health Quality Council since its launch in January 2003. Prior to her appointment as CEO, she served as Interim CEO for five months, Deputy CEO for just over three years, and co-led the Saskatchewan Chronic Disease Management Collaborative, one of the province's largest quality improvement initiatives ever undertaken. Before joining HQC, she was a health services researcher with the Health Services Utilization and Research Commission (HSURC) of Saskatchewan, a large tertiary hospital in Calgary, and the Saskatchewan Ministry of Health.


Bonnie's research background has considerable breadth. Over the past decade, she has either participated in or led research on a variety of ground-breaking projects. Her experience includes a number of regional variation in health care analyses, and an evaluation of the cost-effectiveness of post-acute home care. She also led a comprehensive, innovative research project on quality of care for rural Saskatchewan residents following acute care funding cuts to rural hospitals in the early 1990s. Bonnie Brossart received her BA (Economics) from the University of Calgary and her MA (Economics) from McMaster University.

Doug CochraneDoug Cochrane, is the Chair of the BC Patient Safety & Quality Council, and Provincial Patient Safety & Quality Officer for British Columbia. Dr. Cochrane is a Professor at the University of British Columbia in Neurosurgery, a certificant of the American Board of Pediatric Neurological Surgery, and a Fellow of American Academy of Pediatrics.

Dr. Cochrane obtained his medical degree from the University of Toronto, graduating in 1975, followed by training in Neurosurgery at the University of Calgary. A pediatric neurosurgery fellowship at the Hospital for Sick Children, University of Toronto, was completed in 1981.

Following his training, Dr. Cochrane was appointed as neurosurgeon at the Calgary General Hospital, Foothills Provincial Hospital, Tom Baker Cancer Center and Alberta Children’s Hospital, and served these facilities until 1986. During this time, he held an appointment as Assistant Professor of Neurosciences, University of Calgary.

In 1986, Dr. Cochrane was appointed as a staff neurosurgeon at BC Children’s Hospital and Sunny Hill Health Centre for Children. He served as the Head of the Section of Surgery and Surgeon-in-Chief, BC Children’s Hospital and Children’s and Women’s Health Centre of British Columbia 1991-2001, Vice President of Medicine for Children’s and Women’s Health Centre of British Columbia 2001-2003, and Vice President of Medical Affairs, Quality, Safety & Risk Management for the Provincial Health Services Authority in Vancouver 2003-2008. He Chaired the BC Patient Safety Task Force from its inception in 2003 to the creation of the BC Patient Safety & Quality Council.

Dr. Cochrane has interests in the following areas related to patient safety and quality:

  • Patient safety policy and accountability mechanisms, risk assessment, evaluation and mitigation.
  • Health care systems development and change focusing on the provider skills through the analysis of quality and safety during surgical care.
  • Clinical information system development and implementation.
Jill DuncanJill Duncan, RN, MS, MPH, Director, Institute for Healthcare Improvement (IHI), is responsible for leading the strategic planning and daily operations management for IHI’s Impacting Cost + Quality initiative as well as serving as faculty for IHI’s Leading Quality Improvement: Essentials for Managers. In addition to these positions, she is the clinical advisor to the Rival Interactive Neonatal Intensive Care Unit (NICU) Critical Decision Simulation project. She has more than 15 years of clinical nursing and education experience in a variety of acute care settings, and most recently served as the Clinical Nurse Specialist in the NICU at the Inova Fairfax Hospital for Children, where she was responsible for advancing nursing practice through teaching, the leadership of clinical improvement teams and implementing safety and improvement initiatives in complex clinical settings. Ms. Duncan has contributed to collaborative publications in The Journal of Pediatrics and she is co-author of Pediatric High-Alert Medications: Evidence-Based Safe Practices for Nursing Professionals and Stressed Out About Your Nursing Career. 
Derek FeeleyDerek Feeley, Executive Vice President, IHI. Derek was Director General (DG) Health and Chief Executive of the National Health Service (NHS) in Scotland from November 2010 to June 2013. From January 2011, the DG role was extended to cover Health and Social Care. He is the principal adviser to Scottish Ministers on health and care issues and he provides direction to the work of NHS Boards in ensuring the delivery of high quality healthcare. Derek is a career civil servant with a varied background in policy analysis. From 2002 to 2004, he spent two years as Principal Private Secretary to Scotland's First Minister. Thereafter, Derek moved on to work on developing a framework for service redesign in the NHS. He was a 2005-06 Harkness/ Health Foundation Fellow in Health Care Policy and spent a year in the United States working with Kaiser Permanente and the Veteran’s Health Administration. Derek was appointed as Director of Healthcare Policy and Strategy on his return. In that role he was responsible for advising the Scottish Government on all healthcare quality issues, including patient safety, and he also led on healthcare information technology. 

Peter KnoxPeter J. Knox, Executive Vice President and Chief Learning and Innovation Officer, Bellin Health, has been associated with Bellin Health for 30 years and currently he is responsible for population health strategies, accountable care strategies, learning and innovation for the system, execution of system strategy, employer strategies, and physician networks. Bellin has been on the leading edge of quality and achievement of performance results for many years. In addition to his role at Bellin, Mr. Knox pursues his passion for helping organizations achieve strategic results as CEO of his consulting company. He is a Senior Fellow at the Institute for Healthcare Improvement and author of two books, The Business of Healthcare and Destination Results.


Crispin Kontz, RN, MPH, is a Manager of Primary Care and Chronic Disease Management with Alberta Health Services and coordinates the Triple Aim portfolio of work in Edmonton, Alberta, Canada. Crispin works with five health teams of creative and dedicated people to craft and carry out Triple Aim work in the Edmonton Zone, supported by a visionary Leadership Team. The teams work with a broader coalition of Social Services, First Nations, Housing, Income Support, Police and Emergency Medical Services to nurture a supportive community context for the work.

Crispin is a Registered Nurse with a MPH and a passion for population health. She has worked in primary care and public health for twenty-five years after starting her career in community development. Though she has worked most of her career in Canada, Crispin has also worked in the Philippines, China, India and the United States.

Kyle MatthiesKyle Matthies, is the Vice President of Corporate Strategy and Communications for the Five Hills Health Region based in Moose Jaw, Saskatchewan. Coming from a multi disciplinary background in education and silviculture, his journey in quality improvement work began in 2005 working with Northern Health in British Columbia on projects in conjunction with the BC Cancer Agency working to improve the path to diagnosis for women experiencing breast-related concerns, as well as with the BC Patient Safety Task Force helping launch the initial wave of Safer Healthcare Now in western Canada. Since then, Kyle has continued to lead improvement work that has improved the patient experience and reduced costs while focusing on quality. In so doing he has developed an approach to quality improvement that combines building technical skills alongside a focus on leadership and team development. Kyle is a Certified Lean Leader and in his current role has oversight of Strategic Planning, Communications, the Kaizen Promotion Office, Patient Safety, Privacy, and Accreditation.

In his off time he prefers to be waist deep in a river or lake fly-fishing somewhere in Northern BC angling for that perfect catch.

Andrew Neuner

Andrew Neuner, MBA, MALT, is an accomplished and visionary healthcare executive with more than 30 years of experience in healthcare leadership. Prior to joining the Health Quality Council of Alberta (HQCA) as Chief Executive Officer in September 2014, Mr. Neuner was Vice President, Community Integration with Interior Health in British Columbia, one of the largest health regions in Canada. In this role, Mr. Neuner ensured that patients experienced coordinated and continuous care among all community health services, including public health, community care, primary care, and mental health.

Mr. Neuner also served as Chief Operating Officer with Interior Health and Chief Executive Officer of Cornwall Hospital in Ontario. He was also a senior executive with Northern Health Authority in Prince George and North Peace Health Council in Fort St. John.

Mr. Neuner is enthusiastic and dedicated to meeting the challenges of healthcare and community needs, and has been responsible for the integration of all health services across various communities, the implementation of region wide community engagement strategies, and the development of new leadership philosophies and organizational structures. His responsibilities have included overseeing multi-million dollar budgets, while developing meaningful relationships with stakeholders and communities.

He has an active interest in quality, safety, and research, which has led to his work on projects with the University of British Columbia, Canadian Institute on Health Research, BC Patient Safety Quality Council, and Michael Smith Foundation for Health Research. His work has ranged from examining changes in the health status of a community after the closure of hospital, to developing a new research department with an eHealth and rural, primary care focus, to evaluating elder programs that have an impact on complex chronic disease and those with mental health and substance use issues.

Mr. Neuner entered healthcare after a successful career in private business. He holds a Bachelor of Health Services Administration from the Canadian School of Management and University of King’s College, a Master of Business Administration from the Canadian School of Management and Hawthorne University, and a Master of Arts in Leadership & Training from Royal Roads University.

Michael Redenbach

Michael Redenbach, BA, MA, Michael has spent 25 years in a variety of leadership roles in the Saskatchewan healthcare system. After starting his career as a Manager in Home Care, Michael rode the waves of health care reform in Saskatchewan, serving in CEO or Vice-president capacities in both rural health districts and an urban, tertiary health region. While largely focused on community-based and primary health care services, Michael has also provided direct leadership in human resources, quality improvement, communications and long-term care.

Michael is currently Vice President of Integrated Health Services for the Regina Qu’Appelle Health Region, where he oversees Mental Health and Addictions services, and Regina-based continuing care facilities. Over the past seven years with RQHR, Michael has served as Vice President Primary Health Care, and Chief Operating Officer.

Michael has a Bachelor of Commerce degree from the University of Saskatchewan, a Masters in Healthcare Administration from the University of Minnesota, and is a Certified Health Executive with the Canadian College of Healthcare Leaders. He is currently the Saskatchewan Director on the Board of CCHL.

Stephen SamisStephen Samis, Vice-President of Programs, CFHI, has a strong reputation in health research and policy, population health and evidence-informed policy development to improve Canada’s health systems and ultimately the health of Canadians. Stephen applies more than 15 years’ experience in research, policy development, knowledge exchange, partnership development and advocacy in the health sector. Prior to CFHI he was director of Health Policy at the Heart and Stroke Foundation of Canada and he managed Research and Analysis at the Canadian Institute for Health Information. Before moving to Ottawa in 2000, he was a health research and policy consultant in British Columbia, where, among other things, he co-authored BC’s Framework for Action on HIV/AIDS (1998). Stephen holds a Master’s degree in Sociology from Simon Fraser University in British Columbia and began his career in health policy and research as coordinator, research projects at AIDS Vancouver Island in Victoria, BC.

Lucy SavitzLucy Savitz, PhD, MBA, is the Director of Research and Education, Intermountain Health Care, Institute for Healthcare Delivery Research, Salt Lake City, Utah. Dr. Savitz has over two decades of applied health services research experience with a focus on the implementation and evaluation of clinical process innovations. Her applied research in diabetes, cardiovascular disease, and mental health service delivery improvements is supplemented by her hands-on experience in making the business case for quality. She served for 2 years as a Malcolm Baldrige National Quality Award Program Examiner. Her research background is complemented by her work as a financial planner for a health system together with longstanding involvement with the CDC Management Academy, contributing a rich, multifaceted perspective on innovation and spread of mental health integration.