April 2015
This webinar was used in CFHI’s INSPIRED COPD Spread Collaborative and covers caring for patients with complex needs, including learning about clinician helplessness, palliative care, advance care planning, and communicating difficult topics. The first part of the webinar focuses on caring for patients with complex needs while the second part focuses on palliative care. Learning objectives include:
- Learning about clinician helplessness
- Hearing team examples of approaches to caring to patients with complex needs
- Learning how to develop a structure for having difficult conversations
- Learning how to describe a variety of communication tools and road maps to assist with difficult conversations
- Learning how to enhance physicians’ communication skills
You can watch the webinar via YouTube.
Watch the Webinar via YouTube