Webinar Discussion Series: Community Dementia Care and Support

Innovations supporting people living with dementia and care partners closer to home

There are more than 419,000 Canadians aged 65 years and older diagnosed with dementia; and more than 78,000 new cases diagnosed every year among this age group. In addition, more than 460,000 people living in Canada are care partners for a person living with dementia.1 For many people, living well means living independently, or in their homes and communities, and for as long as possible. As dementia progresses, people can require more help with daily activities, which is often provided by family or friends as care partners.

Working together with partners and people dedicated to improving the experience of care for people living with dementia and care partners, we have identified emerging and demonstrated innovations2 that have improved early diagnosis of dementia and coordination and navigation of community supports.

The Canadian Foundation for Healthcare Improvement is hosting a webinar series to profile and discuss innovations that aim to improve:

  • Timely, competent and compassionate dementia diagnosis, in primary care, including virtual access along with availability of resources and support.
  • Competent, and compassionate post diagnostic supports, including care coordination & navigation.

Through the webinars, innovators will present their innovation and participants will join a conversation to help inform the feasibility of its spread. We will also explore how CFHI can add value and support this.

The focus of the innovations being shared are aligned with the recommendations outlined in Canada’s national dementia strategy report, A Dementia Strategy for Canada: Together We Aspire.

Upcoming Webinars

Tuesday October 20, 12.00pm – 1.00pm (EDT)
Webinar 4: NaviCare/SoinsNavi and the Neil and Susan Manning Cognitive Health Initiative

Innovators: Dr. Shelley Doucet (Jarislowsky Chair in Interprofessional Patient-Centred Care, Department of Nursing and Health Sciences, University of New Brunswick Saint John) and Dr. Alison Luke (Research Associate, Centre for Research in Integrated Care), Dr. Alexandre Henri-Bhargava (Manning Cognitive Health Initiative, Island Health, University of Victoria) and Kristine Votova (Manning Cognitive Health Initiative, Island Health, University of Victoria)

CFHI host: Jennifer Major (Senior Improvement Lead)

This webinar features two innovations:

  1. NaviCare/SoinsNavi – a research-based navigation centre that is improving navigation of post diagnostic care and support in the community for children and youth with complex care needs and their families in New Brunswick. This model has the potential to improve navigation of post-diagnostic care and support in the community for people living with dementia and care partners.
  2. The Neil and Susan Manning Cognitive Health Initiative that seeks to develop state-of-the-art digital tools for family physicians to:
  • Assist with early diagnosis of dementia
  • Integrate research evidence into patient care
  • Follow dementia patients throughout Vancouver Island in a single real-time Dementia Guidance System database that will track and cluster symptoms, treatment plans, and outcomes.

We will discuss the potential to spread of these innovations to support early, compassionate diagnosis of dementia in primary care and post-diagnostic support including coordination and navigation in the community.

Register to attend

Tuesday November 17, 12.00pm – 1.00pm (EST)
Webinar 5: RaDAR and RRMC2.0

Innovators: Debra Morgan and Megan E. O’Connell (Ph.D., R.D.Psych, Associate Professor, Department of Psychology, University of Saskatchewan)

CFHI host: Jennifer Major (Senior Improvement Lead)

This webinar features two innovations:

  1. Rural Primary Health Care Memory Clinics (RaDAR): one-day rural memory clinics operated by a primary care based interprofessional team, that is improving diagnosis, treatment and navigational supports for people living with dementia and care partners in rural Saskatchewan.
  2. Rural and Remote Memory Clinic 2.0 (RRMC2.0) which includes a suite of interventions delivered virtually by primary care based interprofessional teams to improve early diagnosis of dementia and timely access to post-diagnostic support in rural and urban communities in Saskatchewan. It is facilitated through patient and family self-referral options and tvirtual triaging of appropriate dementia services, supported by interdisciplinary primary care teams. 

We will discuss the potential to spread of these innovations to support early, compassionate diagnosis of dementia in primary care and post-diagnostic support including coordination and navigation in the community.

Register to attend

Tuesday November 24, 12:00pm – 1.00pm (EST)

Webinar 6: First Link® 

This webinar will feature the Alzheimer Society Canada’s First Link® referral program that is designed to help newly diagnosed people living with dementia find, access, and navigate services and support in the community. First Link® also helps assist health and community service providers to connect people living with dementia and their families with the Alzheimer Society.

Register to attend

Tuesday December 8, 12.00pm – 1.00pm (EDT)

Webinar 7: Winterlights Labs and DataDay

Innovators: Fariya Mostafa and Arlene Astell
CFHI host: Jennifer Major (Senior Improvement Lead)

This webinar will feature innovators funded by AGE-WELL:

  1. Winterlight Labs – new tablet-based technology that has the potential to support early diagnosis of dementia in primary care through assessing cognitive health (including memory, thinking, and reasoning) by analyzing hundreds of language markers from short snippets of speech.
  2. DataDay – an app that provides post-diagnostic support for people with mild cognitive impairment or dementia to enable them to live safely at home. Through the app, users can track and share information about their cognition, foods eaten, mood and physical activity with care partners and clinical teams to spot early signs of problems and prevent unnecessary hospital visits. 

We will discuss the potential to spread of these innovations to support early, compassionate diagnosis of dementia in primary care and post-diagnostic support including coordination and navigation in the community.

Register to attend

Future Webinars

Tuesday January 12, 2021, 12.00pm - 1.00pm (EST)

Tuesday February 10, 12.00pm - 1.00pm (EST)

Tuesday March 9, 12.00pm - 1.00pm (EST)

Tuesday April 6, 12.00pm - 1.00pm (EDT)

Tuesday May 4, 12.00pm - 1.00pm (EDT)

More details about these webinars to come.

Register to attend

Recent Webinars

All recordings from this webinar discussion series can be viewed on demand via YouTube ». We’ve also assembled a discussion synopsis of each webinar, including quotes, the webinar Q&A and analysis of webinar polls, that can be accessed via the links in the webinar descriptions below.

September 15
Webinar 3: Mint Memory Clinic and eConsult

Innovators: Dr Linda Lee (Lead, MINT Memory Clinics; Schlegel Research Chair in Primary Care for Elders, Associate Clinical Professor, Dept. of Family Medicine, McMaster University) and Dr. Clare Liddy (Interim Chair, University of Ottawa, Department of Family Medicine; Co-Executive Director, Ontario eConsult Centre of Excellence)

CFHI host: Jessica Fournier (Improvement Lead)

This webinar features two innovations:

  1. MINT Memory Clinics – primary care based multispecialty, interprofessional teams, that is improving diagnosis of dementia, treatment and navigational supports for people living with dementia and care partners accessed from one place in the community, typically their family doctor's office.
  2. eConsult – a secure web-based tool providing physicians and nurse practitioners with timely access to specialist advice for all patients, often eliminating the need for an in-person specialist visit. We will discuss and, how this innovation can be used to support early diagnosis of dementia and post-diagnostic supports in the community.

Tuesday July 21
Webinar 2: Primary Health Care Integrated Geriatric Services Initiative (PHC IGSI) and CO-desiGning demeNtia dIagnosis ANd post-diagnostic CarE (COGNISANCE) 

Panel Members: Mary Beth Wighton (Chair & Co-founder, Ontario Dementia Advisory Group and Dementia Advocacy Canada, Member - Federal Ministerial Advisory Board on Dementia) and Mimi Lowi-Young (Chair of the Board of Directors, AGE-WELL Network Centre of Excellence INC.)

Innovators: Dr Karenn Chan (Assistant Professor, University of Alberta, Department of Family Medicine, Division of Care of the Elderly), Helen Lightfoot (Provincial Practice Lead, Seniors Health SCN, Alberta Health Services) and Carrie McAiney (Schlegel Research Chair in Dementia, Schlegel-UW Research Institute for Aging and Associate Professor, School of Public Health and Health Systems, University of Waterloo and Scientific Director, Murray Alzheimer Research & Education Program)

CFHI host: Jennifer Major (Senior Improvement Lead, CFHI)

Webinar 2 synopsis: Primary Health Care Integrated Geriatric Services Initiative (PHC IGSI) and CO-desiGning demeNtia dIagnosis ANd post-diagnostic CarE (COGNISANCE)

This webinar featured:

  1. An innovation that has worked in Alberta to support people living with dementia and care partners in the community – Primary Health Care Integrated Geriatric Services Initiative (PHC IGSI): Connecting People and Community for Living Well
  2. An international research project that will create toolkits and campaigns to improve the dementia diagnostic process and post-diagnostic support – CO-desiGning demeNtia dIagnosis ANd post-diagnostic CarE (COGNISANCE).

We discussed the potential to spread of these innovations to improve care and support in the community for people living with dementia, and care partners.

Tuesday June 16
Webinar 1: Introduction and Ontario Health - Quality Standards

Panel Members: Mary Beth Wighton (Chair & Co-founder, Ontario Dementia Advisory Group and Dementia Advocacy Canada, Member - Federal Ministerial Advisory Board on Dementia) and Mimi Lowi-Young (Chair of the Board of Directors, AGE-WELL Network Centre of Excellence INC.)
Presenter: Stacey Johnson (Lead, Quality Standards, Ontario Health)
CFHI host: Jennifer Major (Senior Improvement Lead, CFHI)

Webinar synopsis: Introduction and Ontario Health - Quality Standards

This webinar provided an overview of CFHI’s Community Dementia Care and Support webinar discussion series. Participants discussed Ontario Health’s Quality Standard and associated resources designed to help improve care for people living with dementia, and care partners, in the community. Participants also engaged in a discussion around the potential spread of standards and innovations improving care and support for dementia. 


Public Health Agency of Canada. A Dementia Strategy for Canada: Together We Aspire. 2019. Available from: https://www.canada.ca/content/dam/phac-aspc/images/services/publications/diseases-conditions/dementia-strategy/National%20Dementia%20Strategy_ENG.pdf

2 Within healthcare, an innovation can be a practice, policy or program that is novel in that it is proven to be more effective than the status quo – enhancing or outperforming the way care is currently delivered, funded or governed and improving experience and outcomes for patients, caregivers and families.