Virtual Learning Exchange in Virtual Primary Care

Participate in a collaborative online learning exchange with northern health leaders, patient and Indigenous partners, in virtual primary care.

Health system leaders, communities and patients in northern and remote areas of Canada face unique challenges when developing, implementing and evaluating effective and sustainable solutions. These challenges have been further amplified by the rapid changes occurring across the health system due to Covid-19, particularly in the area of Virtual Care in Primary Care.

The Canadian Northern and Remote Health Network (CNRHN), brings together senior decision makers, leaders, policy makers and practitioners to identify solutions to improve healthcare and the health status of people living in these areas of Canada.

In collaboration with the CNRHN, CFHI is delivering a Virtual Learning Exchange in 2020-21. Launching this fall, the virtual learning exchange will be offered to the public and will bring together a wide range of stakeholders with interest in virtual primary care to foster networks of learning and innovation in northern and remote areas of Canada.

The virtual learning exchange will be delivered in three 90-minute webinars and will focus on the following identified priority topics within the overarching theme of virtual primary care:

  1. Cultural Safety and Indigenous Partnership (November 27, 2020, 1:30-3:00pm ET)
  2. Enhancing Equity and Access (January 29, 2021, 1:30-3:00pm ET)
  3. Patient and Family Centred Care (March 5, 2021, 1:30-3:00pm ET)

If you are interested in learning more about this Virtual Learning Exchange in Primary Care, please contact Mihaela Labbe at or Meghan Sabean

Upcoming Webinars

November 27, 2020, 1:30-3:00pm EST
Cultural Safety and Indigenous Partnership: A Story of Bringing Virtual Primary Care Services to Community from the First Nations Health Authority

This webinar will mark the launch of a 3-part virtual series focused on virtual primary care in northern and remote settings, in partnership with the Canadian Northern and Remote Health Network.

Following an opening land acknowledgement and ceremony, co-host Kelly Brownbill will share her experiences delivering cultural safety training for over 25 years, including considerations in the context of the increased shift to virtual service delivery as a result of the ongoing COVID-19 pandemic.

Then, we will have the opportunity to learn about the First Nations Health Authority and the variety of virtual health care services they provide “to First Nations people in BC who have limited access to health care services in their communities, who must travel long distances for appointments or whose access to health care has been disrupted by the COVID-19 pandemic.”

The FNHA will tell the story of bringing virtual primary care services to community, including the process of engaging and partnering to co-design and deliver services that meet local priorities, grounded in cultural safety. They will also highlight how these efforts have contributed to the development of the recently launched First Nations Virtual Doctor of the Day program.

To learn more about the work that the FNHA is doing in virtual primary care, please visit:

Learning Objectives

During this webinar, together, we will learn about:

  1. Cultural safety and Indigenous partnership in virtual primary care, including what may be needed to support culturally appropriate care
  2. Opportunities and challenges that have emerged with virtual primary care, and how we can sustain and grow culturally safe virtual care (e.g. co-developed in partnership with Indigenous patients, families and communities, and with patients and families as members of the care team)



Fiona MacLeod

Fiona MacLeod is the Clinical Project Manager with the First Nations Health Authority (FNHA) Primary Care and e-Health Team. Fiona graduated nursing school in 2004 and completed a Masters in Intercultural and International Communication in 2012. Soon after graduating nursing school, Fiona found her passion in community-based work. She has since worked in outreach programs supporting people living with substance use and HIV, in First Nations community health, and as a nursing practice consultant with FNHA. Fiona is also a certified Project Management Professional. Fiona is excited to have the opportunity to combine her community, clinical, and project management experience in her role on the FNHA Primary Care and e-Health Team, and to be able to support the innovative work the team is doing in virtual health across the province. Fiona lives, works, and plays on the beautiful traditional, ancestral and unceded territory of the Syilx Nation.

Eyrin Tedesco

Eyrin Tedesco is currently the Clinical Director of Primary Care Development and eHealth with the First Nations Health Authority. Eyrin, alongside her exceptional team, has led First Nations health services in the integration of Primary Care, clinical eHealth pathways and technologies that enhance and support the delivery of health and wellness programs to all 203 First Nations communities in British Columbia. Creative and dynamic in her approach to leadership, Eyrin is known for developing and implementing innovative health initiatives while fostering strong relationships with community based, regional and provincial stakeholders.

Eyrin holds a Masters of Health Administration from the University of British Columbia as well as a Bachelors of Arts degree and Bachelors of Science in Nursing Degree, both from Vancouver Island University. Eyrin currently works and plays in the unceeded territory of the Snuneymuxw First Nation on Vancouver Island, British Columbia.

Kelly Brownbill

Kelly Brownbill's spirit name, Wabunnoongakekwe, means Woman Who Comes from the East and she is proud to be Wabizhashi Dodem, Marten Clan.  She is a member of the Flat Bay community of the Mi’kmaq Nation in Newfoundland.

As an educator on Indigenous issues, she has conducted countless cultural awareness training sessions and provided support for a broad range of service sectors including key staff from both the provincial and federal governments. Her aim is to make sure all service providers, Indigenous or non-Indigenous, are as effective as possible in making healthcare accessible for First Peoples in culturally safe and appropriate ways. She has published Indigenous perspectives in 2 peer-reviewed texts and is the Senior Editor of 4 Canoes magazines and Canoe Kids children’s books.

Kelly honours the wisdom and vision of her Elders and she continues to seek their assistance with her ongoing journey. For more information, please visit